Terms of service
Terms of Service
Last updated: October 6, 2026
1. About These Terms
These Terms of Service apply to your use of the Waldin Jewelers website and its features, including jewelry browsing, inquiries, appointment requests, and custom design requests.
“Waldin Jewelers,” “we,” “us,” and “our” refer to the business operating this website. Please read these terms before using our website. If you do not agree with them, please discontinue use.
Additional terms provided for a particular purchase or service apply to that transaction. Nothing in these terms limits rights or protections that cannot be excluded under applicable law.
2. Use of Our Website
You may use our website for lawful purposes. You must not attempt to gain unauthorized access, interfere with website security, introduce malicious software, submit fraudulent information, or infringe the rights of others.
When submitting an inquiry, appointment request, or other information, please provide accurate contact details.
3. Jewelry and Product Information
We aim to provide accurate descriptions, images, specifications, pricing, and availability. However, information may contain errors or become outdated.
Images may be enlarged to show detail. Colors and apparent size may vary depending on photography, lighting, and your screen. Measurements and weights identified as approximate are estimates.
Please confirm details that are important to your purchase with our team, including metal purity, stone type, natural or laboratory-grown origin, treatments, dimensions, and any available grading documentation. A grading report or certification applies only where expressly stated for the specific item.
4. Pricing and Availability
Unless otherwise stated, prices are displayed in U.S. dollars. Applicable taxes and any additional charges will be disclosed before you complete a purchase.
Product listings do not guarantee current showroom inventory. Some items may require special ordering or may be available through a third-party supplier.
If we identify a pricing or product information error affecting your order, we will contact you to explain the correction and available options. Any cancellation and refund will be handled in accordance with applicable law and the terms of your transaction.
5. Inquiries and Appointment Requests
Submitting an inquiry, requesting a quote, or booking a consultation does not by itself reserve an item, establish a final price, or create an obligation to purchase.
Appointments are subject to confirmation and availability. Please contact us if you need to reschedule or cancel.
6. Purchases and Payments
Where online purchasing is offered, you must provide accurate billing, payment, and contact information and be authorized to use the payment method submitted.
An automated acknowledgment confirms receipt of your order and does not necessarily confirm product availability or acceptance. We will communicate any further confirmation required for your transaction.
Payment schedules, deposits, financing arrangements, and other purchase conditions will be disclosed separately when applicable.
7. Custom Jewelry and Special Orders
Custom jewelry inquiries may involve consultation, design development, material selection, and a written estimate.
Before authorizing work, please review the specifications, price, deposit requirements, estimated completion time, and any cancellation or return restrictions supplied for your project.
Design previews, sketches, and renderings are illustrative. The finished piece may differ in appearance because of materials, manufacturing methods, lighting, or screen display.
Changes requested after approval may affect price and timing. Any revised terms should be confirmed before additional work proceeds.
You must have permission to use any design, photograph, logo, or other material you submit. Submitting material for a project allows us to use it to evaluate and fulfill that request; it does not transfer ownership of your intellectual property to us.
8. Returns, Exchanges, Repairs, and Warranties
Returns, exchanges, cancellations, repairs, and warranties are subject to the applicable policy and the terms provided for your purchase or service.
Please review those terms before completing a transaction, particularly for personalized items, custom designs, resized jewelry, and special orders.
These website terms do not establish a separate return period or warranty and do not reduce rights available under applicable law.
9. Third-Party Catalogs and Services
Our website may include links to third-party websites, jewelry catalogs, payment services, or other tools.
Third-party services may have their own terms and privacy policies. Catalog images and listings do not necessarily indicate that an item is available in our showroom.
We do not control third-party websites or guarantee their accuracy or availability. Please review their terms before using their services.
10. Website Content
Website text, photographs, graphics, branding, and other materials belong to Waldin Jewelers or their respective owners.
You may view this content for personal use. Commercial reproduction or distribution requires permission from the applicable rights holder, except where permitted by law.
11. Privacy and Shopify Hosting
Our website is hosted by Shopify. Shopify and other service providers may collect and process personal information to operate the website, support transactions, and provide related services. Information may be processed in countries other than your own.
Please review our Privacy Policy for details about how personal information is collected, used, and shared, and the choices available to you.
You can also review Shopify’s Privacy Policy and submit applicable privacy requests through Shopify’s Privacy Portal.
12. Website Availability and Responsibility
We aim to maintain a reliable website but cannot guarantee uninterrupted access or that every page will always be free of errors. Website features may be temporarily unavailable during maintenance or because of technical issues.
To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising solely from website interruptions or your use of third-party links.
Nothing in these terms excludes responsibility for fraud, willful misconduct, or any liability that cannot lawfully be excluded.
13. Changes to These Terms
We may update these terms to reflect changes to our website, services, or applicable requirements. Revised terms will be posted here with an updated date.
Changes will apply prospectively and will not alter an existing transaction without any agreement or notice required by law.
14. Applicable Law
These terms are governed by the laws of Maryland and applicable U.S. federal law, without overriding mandatory consumer protections that apply to you.
15. Contact Us
For questions about these terms, contact:
Waldin Jewelers
Francis Scott Key Mall
5500 Buckeystown Pike #680
Frederick, MD 21703
Phone: (301) 644-6325
Email: waldinfrederick@gmail.com